Shipping, Return, & Privacy Policy
Shipping Policy
We work to process and ship online orders as quickly as possible. Orders are generally processed during our regular business days, Monday through Friday, excluding holidays.
Shipping rates and any available free-shipping promotions are displayed at checkout.
Delayed, Lost or Damaged Shipments
Once an order has been transferred to the shipping carrier, delivery times may be affected by circumstances outside our control. If you experience a problem with your shipment, please contact us and we'll do our best to help.
If your order arrives damaged, please contact us within 72 hours of delivery and include your order number and photographs of the damaged item and packaging.
Email: hello@kindlifeco.com
Returns & Exchanges
We want you to feel confident shopping with Kind+Life. If something isn't right with your order, please contact us so we can help.
Unused and unopened products may be returned within 7 days of purchase with proof of purchase. Products must be in their original packaging and in resalable condition.
For health, safety and product-integrity reasons, opened or used products are not eligible for return unless the product is defective.
Disposable Vapes & Cartridges
Defective disposable vapes and cartridges may be eligible for exchange within 3 days of purchase. Please contact us promptly if you experience a product defect.
Refunds
Approved refunds will be issued to the original form of payment. Processing times after a refund is issued vary by financial institution.
Original shipping charges are non-refundable unless the return is the result of an error by Kind+Life.
Return Shipping
Before mailing a return, please contact us at hello@kindlifeco.com so we can confirm eligibility and provide return instructions.
Please do not send products back to a manufacturer.
Kind+Life by CBD Remedies
7160 S 29th St, Suite 7A
Lincoln, NE 68516
402-904-4559
hello@kindlifeco.com
Questions?
We're happy to help. Contact us before making a return if you're unsure whether your item qualifies.