Shipping policy

Our order processing is extremely aggressive. To provide our customers with the greatest convenience and advantage, we operate five (5) days a week and push the limits of our carriers' deadlines. For United States Postal Service (USPS) shipments, we provide an additional advantage by delivering your packages directly to the nearest Post Office.

Cbdremediesus ships via USPS to all US States and Territories. Domestic shipping costs $7.50 per order depending on the weight, unless the order qualifies for the currently available “free shipping” promotion. Details of the “free shipping” promotion are available prominently in the header of our main page and/or in the shopping cart during checkout.

Delayed and Lost Shipments:
Shipments can experience delays and complications beyond our control. While we will make every effort to work with the carriers on your behalf to locate and expedite these shipments, customers assume full responsibility for their packages as soon as they have been shipped from Cbdremediesus warehouse.

Stocking Issues:
If your order is subject to a stocking issue, you will be contacted by telephone as soon as the issue is identified. You will be provided with options for substitution or credit, and the changes will be made immediately to ensure same-day shipping. In the event that you cannot be reached, you will be notified by email that a credit for any affected item(s) has been placed on your account and the balance of the order will be shipped.

Damage During Shipping
All shipments are carefully inspected before leaving our warehouse. Please check your shipment carefully upon delivery for damage. All claims for product damaged during shipping must be made within 72 hours.

If you need to make a claim, please send details and a photograph of the damaged product(s) to our customer service team at: cbdremediesus@gmail.com